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FAQ

 

Frequently Asked Questions

Can I order a print in a custom size?

If you are keen to purchase a print in a particular size, not specified on the website, then please contact us at info@proudgalleries.co.uk stating your requirements and we will endeavour to accomodate your requirements in liaison with the photographer/estate.

How should I care for my print?

We advise you keep your print out of direct sunlight and away from extreme temperatures and damp conditions.

Can I purchase my print framed?

We do offer a framing service, but avoid sending framed prints via courier due to the risk of damage. If you are able to collect your print from either of our galleries, then we would be happy to have it framed for you. To enquire about having your print framed please email info@proudgalleries.co.uk stating the details of your order.

How should I display my print?

We strongly reccomend that you have your print archivally mounted, and avoid dry mounting where possible. All our exhibition prints are framed archivally and any print purchased framed will also be this way. For more information on the procedure and different options please email info@proudgalleries.co.uk.

Can I get more information on the print type?

You can find more information on print types here.

When purchasing a print, can I specify a specific print edition number?

When a print is sold, ordinarily we will suply the next print available in the edition. However, if you would like a specific number, please contact us on info@proudgalleries.co.uk and we will let you know if it is available.

Does my print come with a certificate of authenticity?

All prints purchased from proud.co.uk will be supplied with a certificate of authenticity, detailing the print title, photographer and edition number. We strongly advise you keep this certificate in a safe place.

Can I see a catalogue of prints from a particular Proud exhibition?

If you cant see a particular print you remember seeing at one of our exhibitions, it doesnt mean we dont have it. Please email info@proudgalleries.co.uk and we will be happy to hunt down that print for you.